This post was updated and now contains the following Globe Telecom Promos:
- How to redeem Globe My Rewards prizes
- Globe Kababayan OFW SIM Pack between your legs
- Globe IMMORTALTXT, IMMORTALCALL+ & SUPERUNLI
- Globe ImmortalTXT lost its immortality
- Globe Super Surf Unlimited Mobile Internet
To redeem you GLOBE Rewards! just text REDEEM [space] [reward ITEM] and send it to 4438. Example: REDEEM USB to 4438. Here’s the items you could redeem with your Globe Rewards points:
- SULITXT15 = 15 pts
- UNLITXT20 = 20 pts
- SM GC500 (Gift Certificate worth 500 pesos) = 600 pts
- USB = 600 pts
I bought our pair of Globe Kababayan OFW SIM pack so I could save more than my previous monthly maintaining balance of Php200.00. With my normal Globe SIM card, I should maintain a balance of Php100.00 just so the roaming would remain active and I could always receive my wife’s text messages. However, my credit load would always expire after 15 days so each half of the month, my credit with be lost in oblivion so my wife would have to load another Php100.00 to my number just so the roaming services would remain active. Failing to do so would mean disconnection within 48 hours and it would take another eternity of follow-ups with Globe customer service before the line would be restored.
When I went to the Philippines last January, my wife and I were obliged to buy the Globe Kababayan OFW SIM Pack because according to Globe, there is no maintaining balance for roaming. Here’s what Globe has to say in their website:
OFW SIM Pack
Hatid ng Globe Kababayan ang pinakabago nitong offering for OFWs and their families – the OFW SIM Pack! Ang OFW SIM Pack ay isang discounted pre-packed multi-SIM bundle for the OFW Family. Laman nito ang isang (1) OFW SIM na may zero maintaining balance for roaming at isang (1) OFW Family SIM para sa mga loved ones na naririto sa Pilipinas.Kasama pa nito and One Ayala Card Coupon na nagbibigay ng special offers from BPI, One Ayala and Globe.PhP120 lang ito per pack!
Before I left for China, I load an initial credit of Php100.00 and activated the roaming service as instructed. There hasn’t been any problem when I arrived in China, however a time came that I had to use my credit to send text messages to my wife so I have used all Php100.00 credits in four messages because it a single text message would you Php25.00 while in roaming. A few hours later, I received a text notification from Globe that I have to load at least the minimum credit to my number for the roaming service to remain active. Surprised, I informed my wife to call Globe customer service to check why I would be required a maintaining balance when I am using the Globe Kababayan OFW SIM pack. Not surprisingly, the customer service representative my wife had talked with said “wait nalang po ng 24 hours.” But you know what “24 hours” really mean right? It took another eternity for the line to be re-activated so I asked my wife to load the minimum amount to my number.
It happened again. My balance was used, my line deactivated, my wife called the customer service and the agent said “wait nalang po ng 24 hours.”
I checked my old SIM – the regular SIM card – and it’s still active despite the lost of balance for a few days. Wow!
If my wife and most of our relatives in the Philippines are not using Globe SIMs, I would have switched to SMART because according to a fellow OFW in Hangzhou, his SMART SIM remains active even without any load. He has only loaded the initial amount and when it was consumed, he never loaded any amount again but the roaming remains active.
What would Globe want to say now, huh? Between your legs? Whoever is the endorses of this SIM pack, you better hide between your legs as well because your credibility has already been stained.
In fairness to Globe, despite the numerous hassles I had encountered with most of their promos in the past (see Globe OFW SIMPACK and Globe Super Surf), there still remains one promo that I am continuously enjoying since its introduction. And that is the IMMORTALTXT.
Before they introduced this promo, I was an avid fan and subscriber of their UNLITXT promo. Although this has only led me to spam almost every Globe subscriber friend on my phonebook just so I could really use the promo to its fullest. But IMMORTALTXT does not. Despite the fact that it only allows you to send 50 and 10 text messages to Globe and non-Globe subscribers, respectively, those alloted SMS will not expire until you consume it all (provided that you still have P1.00 remaining balance). I only wonder whether it would expire when the promo ended.
Recently, thanks to a Sarah Geronimo’s ad on TV, I tried texting IMMORTAL15 to 8888 and, to my surprise, I got a confirmation text saying I am entitled (not only with 50 SMS to Globe numbers but also) to a five-minute call to any Globe mobile subscriber. Googling led me to Globe’s website saying this promo is called the Globe IMMORTALCALL+.
There’s also the SUPERUNLI which allows Globe subscribers to unlimited call time (and text) to Globe subscribers for 5 days for only P150.00.
Below are the detailed instruction on how you could avail of those three promos from Globe:
- IMMORTALTXT*: Type IMMORTAL10 on your mobile handset and send to 8888. Cost is P10.00 per subscription.
- IMMORTALCALL+: Type IMMORTAL15 on your mobile handset and send to 8888. Cost is P15.00 per subscription.
- SUPERUNLI**: Type IMMORTAL15 on your mobile handset and send to 2824. Cost is P150.00 per subscription.
* I have tried multiple IMMORTALTXT subscription and got multiple, accumulated SMS credits. For example, I subscribed to this promo five times and got 250 and 50 SMS credits to Globe and non-Globe subscribers.
** I haven’t tried this promo at all since I don’t usually call friends on phone. My wife and her sisters did many times.
Sorry, the IMMORTALTXT promo has ended effective 02/16/2010. You are not charged for this transaction. You can also try SULITXT, P15 for 100 texts to Globe/TM valid for one day. Just text SULITXT15 to 8888 to register.
I received this text message from Globe when I tried to register for ImmortalTXT. Apparently, Globe’s ImmortalTXT promo has just ended. I still have more than 200 free text message credits from my previous ImmortalTXT subscriptions and I don’t know what will happen to then or will they expire soon. I just hope that their immortality knows no boundary Ü
Before calling Globe Customer Service Hotline (211), I checked my balance by sending an SMS to 222. Below is the text confirmation I have received:
Your Account Balance as of 12/12/2009 15:25 is 41.50. You also have 15 remaining FREE texts.
I called Globe Customer Service Hotline 211 to inquire about Globe Super Surf Unlimited Mobile Internet surfing for P20.00 per day. The customer service agent informed me to have my mobile handset configured accordingly and informed me of the following instructions (for browsing Facebook website):
- Login to myGlobe CONNECT WAP site on your mobile browser.
- Log in to URL m.facebook.com.
- You will be redirected to a page prompting you to choose whether you want to avail of the Surf All Day Bundle which will allow you to unlimited browsing for Facebook for only P20.00 per day or use the standard TIME or KB rates.
When you choose the Surf All Day Bundle, you will receive a text confirmation and a note will appear on your mobile browser indicating that you’re browsing via one-day unlimited bundle.
I asked the Globe customer service representative whether calling 211 or browsing myGlobe CONNECT WAP site is free. She gave me affirmative answers.
Before proceeding, I called 211 again and asked the customer service representative to re-send myGlobe CONNECT settings on my Sony Ericsson K790c handset. When I received the settings, I had it saved and over-written the previously saved settings.
I checked my balance again to make sure all the previous 211 conversations were free.
Your Account Balance as of 12/12/2009 16:25 is 41.50. You also have 15 remaining FREE texts.
So I tried and was successfully able to connect to myGlobe CONNECT using my handset. And as instructed, I keyed-in m.facebook.com on my mobile browser which redirected me to a page prompting me to choose between the unlimited and standard browsing options.
I chose to browse using the Surf All Day Bundle and I was redirected to a page saying my subscription is being process and that I will be redirected to Facebook Mobile homepage in 10 seconds.
After 10 seconds, I was redirected to the most horrifying page saying “You’re subscription has now expired.”
Keeping myself calm, I close my mobile browser and tried checking my balance. To my dismay, I received the following text message:
Your Account Balance as of 12/12/2009 16:46 is 6.50. You also have 15 remaining FREE texts.
Still trying to keep my cool, I dialed 211 and explained my situation to a Globe Customer Service Hotline representative. The call center agent asked me questions which I tried to answer as accurate as possible (That I am not subscribed to any of Globe’s promo bundles aside for the IMMORTAL TEXT, gave my mobile number and other personal information.)
The Globe agent put me on hold for 2 minutes to check my phone’s transaction. When she returned to me, she began asking me information that, in my honest opinion, doesn’t have anything to do with my previous transaction and my losing 35.00 credit trying to avail of their Surf All Day Bundle.
Then I got furious. Fortunately, as if my being furious triggered the Globe Customer Service Agent to switch from PLAN A to PLAN B (or whatever they had in there), asked me more personal details (like home address and the likes) and informed me that she will make a TICKET to report my case and to have GLOBE check their system. She told me to wait for 24 hours for a response (from whom she did not say).
24 hours later … NOTHING HAPPENS!!!
Update as of December 14, 2009 8:13PM: I received P35.00 worth of load today from AutoLoadMax. I don’t know who sent it so I’ll assume that, for world peace, it’s actually a refund from Globe. If this is true, then thank you!